Website Maintenance, Website Management, Web Hosting, Security & Care Plans
Website Maintenance and Website Management
We keep your website optimized, protected, backed up, and cared for by experts!
Your current or new website plays a huge role in your business, so it’s important to protect it from malware and hacks which can take your website down and affect your ranking on Google. It’s also important to keep your website running fast, smooth, and efficient which provides a great user experience for the customer. This plays a part in keeping your clients from leaving your website.
With our ecommerce website management and security care plan, you can rest assured that your website is protected and kept up-to-date. We take on the stress of your website’s complexities so you can focus on your business and grow your profits!
So, What's In The Plan?
Here’s a quick look at the key components that make our website care plan invaluable for our clients.
Website Hosting
Website hosting is the space in a server where your website is located. We offer premium hosting for all our clients which includes layers of security, optimal performance, and more than enough web space.
Website Updates
Your phone and computer need to be updated periodically in order to keep it optimized, and so does your website. The number one cause of website hacks is outdated software which we will take care of for you.
Monitoring & Security
In addition to the server security, we add an additional layer of security to your website. Moreover, we monitor your website using special software that will notify us of problems that may occur.
Website Backups
Backing up your website is critical should your website need to be restored to transfer the website or to restore it to a different point in time. With our plan we backup your website consistently and store the backups off the server.
Website Optimization
Your website needs to load fast and perform well for both your clients and for Google. We use professional software that will help keep your website optimized and running smoothly including the files, database, and media.
Reports
Keeping up-to-date on the work we do for you can be a hassle. That's why we will provide you with an in-depth monthly report of the software we update on your website. Your report will be emailed to you on a monthly basis.
Priority Support
Because you are our client, you get priority support. We will set up details on how you can contact us and submit work that you would like us to take care of. We will do our best to get back to you within 24 hours, but it's usually sooner than that!
Personal Consultations
We keep up-to-date with what's happening with the latest technology and trends when it comes to websites. This helps us offer you insight into ideas and best practices to implement on your site which we can discuss quarterly or annually depending on your plan.
Your Own Privacy Policy
Protect your website visitors, traffic, and activity with an automated, up-to-date privacy policy. We can do that for you with a pro tool that we use which keeps your website legal with auto-updating policies that generate automatically as new changes in laws take place.
Your Web Administrator Every Month!
If you are on our premium or elite monthly plan, we include 1-3 hours (depending on the plan) for ongoing website updates, additions or changes!
Additionally, all of our clients on any maintenance plan get our reduced hourly rate!
Don’t Risks Of Not Having Your Website Properly Managed
If you don’t have your website properly managed, you are risking your business. Here are some common problems if your website is not managed properly.
Hacked Website
Websites are more prone to being hacked if they are not maintained and protected. It's not a question of "if" but "when" a hack will occur.
Slow Website Performance
If your website is loading slowly, it's not optimized. Slower loading times affect Google rankings, sales, and how much time users spend on your website.
Failure To Backup
You could lose your website if a breach happens or if there is an issue with the server. It's important to backup your website consistently.
SEO Problems
Google has the ability to see if a website is optimized. Websites that are not maintained tend not to rank well with Google.
Website Legitimacy
If your website has issues like no SSL certificate or insecure connection, it will affect your website's authority and your company can suffer online.
Don't Risk It
When we manage your website, we provid the needed software and tools so that you don't have to. You won't have unneeded stress when website issues arise.
Take The Worry Out Of Your Website Management
You don’t have to worry about your website not being maintained and having to do it yourself.
We offer perfect plans to manage your website. Think of us as your dedicated web team, but without the cost of paying someone to be at the office. We will take care of your website hosting, updates, security, and maintenance which can be confusing. Focus on your business instead! Choose a plan below!
Monthly
Yearly
Standard
Maintenance
For business startups
$599
SAVE $109 per year
$59
per month
Premium
Maintenance
For online payments
$999
SAVE $189 per year
$99
per month
Elite
Maintenance
For expanding business
$2,999
SAVE $589 per year
$299
per month
All Features
| Standard Plan | Premium Plan | Elite Plan | |
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Hosting |
Standard Hosting |
Premium Hosting |
Elite Hosting |
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WordPress Core Update |
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Plugin Updates |
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Theme Updates |
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Website Security |
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Uptime Monitoring |
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Monthly Reporting |
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Free SSL |
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Discounted Hourly Rate
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Website Backups |
Monthly |
Weekly |
Daily |
|
Support |
Standard Support |
Priority Support |
Elite Support |
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Premium Plugins |
Limited Access |
Limited Access Plus |
Full Access |
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Content Delivery Network (CDN) |
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Heat Map |
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Allotted monthly time for updates |
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1 Hour/Month |
3 Hours/Month |
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INCLUDED BONUS |
Auto-Updating Privacy Policy |
Auto-Updating Privacy Policy |
Auto-Updating Privacy Policy |
What Clients Are Saying
Read what some of our satisfied clients have to say!
FAQ’s
These are some frequently asked questions and answers about our Website Hosting, Maintenance, Security, & Care Plans.
No! Our plans are billed at a monthly or annual rate. If you wish to move your website away from our hosting and maintenance plans, you are free to do so. Your plan is simply billed out for the month or year that’s paid for 🙂
If we’re building your website, there is no set up fee as long as it’s within a 90 day period!
If, after 90 days, you’d like to join our hosting and maintenance plan at any level, there is a $99 set up fee because we need to update all tools, clean up the database if it hasn’t been cleared, install our tools and backup the site among other tasks.
If we’re onboarding a website we did not design, there is a $250 setup fee as we need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.
We will offer to maintain the website if you have hosting elsewhere as long as the hosting company or custom server meets our requirements for properly maintaining and optimizing the site. Contact us to request a consultation and pricing for this.
Our maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.
That said, if you choose to forgo our care plan, you are welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing our LIABILITY CLAUSE that releases us from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.
Absolutely! If you decide to come back to us after having initially passed on the plan due to the work that’s involved in order to properly maintain the website, we’ll welcome you to the plan with open arms and make sure your website is protected and cared for. See “Are there any setup fees?” above for additional information about onboarding a website after 90 days.
We’ll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate which is reduced for you as a special, monthly care client!
In this case, you are welcome to handle it in house by reaching out to us, or if you’d like to join our plan and have us take care of getting the hack cleaned, we have a $499 site cleaning/set up fee.
Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.
Important note: We do not fix website hacks unless the site will subsequently be added to our plan.
In the extremely unlikely event that a website is breached or hacked in any way while on our plan, we take full responsibility and will rectify the situation immediately. You will not need to do a thing.
We will take on websites we didn’t build as long as they use the tools we’re familiar, comfortable working the said tools, or that we can quickly learn the tools. Additionally, the website’s hosting must be one that meets our requirements, and we must have access to the website’s hosting.
Absolutely! If you choose to have us host and maintain additional sites under your account, you will get a 30% discount (monthly or annual) for every website you add which will be active for as long as we host and maintain the websites.
No. The retainer of hourly updates is covered for that month but does not rollover or add up for later use.
Your monthly time (for Premium or Elite plans) covers any updates, additions or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.
While we do our best to get updates done within your allotted time, if more time is required, we can do so with our hourly retainer which for you is discounted!
Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or for revamping/recreating the website. We are happy to recreate your website or work on other web-related projects via our discounted hourly rate or via a discounted and separate fixed project!
No-Risk Guarantee
Our plan comes with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your website the plan, you only pay for the month or year you’ve paid for and you’ll be provided with all site files and logins.
Questions?
Contact us for any questions you have or to inquire about setting up a custom plan for an advanced site or multiple websites.
